FAQ
If you still have questions, please contact us.
What is a vSeeBox?
vSeeBox is one of the best-selling Android TV boxes fully loaded. it allows you to enjoy Live TV, Movies, and TV Shows (VOD) without subscriptions. You can watch over 1,600+ tv channels, 50,000+ VOD, PPV and sports events and more. To use our vSeeBox, just simply plug it into your TV, connect with Wi-Fi or Ethernet, and then you can Enjoy the Best Home Entertainment Experience Ever. It also provides 50+ channels 7-Day Playback feature so you don’t need to record by yourself. The latest V2 Pro model features: Quad-core 64-bit CPU processor, 4GB Memory RAM, 32GB Internal Storage, Android 10 TV, H.264/265 Decoding for up to 6k@60dps, 2R2R Dual Wi-Fi 6 up to 867mbps, LAN network up to 1000mbps.
Can I install My Apps on the vSeeBox?
Yes absolutely. vSeeBox is highly compatible with the Google Android TV system. We recommend downloading all official apps from Google Play Store to ensure they work properly. For some 3rd party apps out of the Google Play Store, you can visit the Market on Home Page. We have added some common 3rd party apps in the Market for easy downloading and installation.
What Channels Are You Providing?
What Channels Are You Providing? The pre-installed Heat Live app supports National, Local, Sports, Canadian, Latino, NFL, MLB, NHL, NBA, ESPN+, BTN+, PPV, FloSports etc. For the channel list, you can take a look at "channels"
Are there any other Charges?
No, once you purchased the vSeeBox, you can use it with the Heat Apps provided without further charges, that’s why it’s the true Cable Cutter and say goodbye to cable bills! However, for other apps like Netflix, Hulu or Disney+, you would need your account to use their service.
Where can I use my vSeeBox?
You can use it anywhere in the world, you can take it for traveling/road trips as well. (currently no service in China).
What are Heat Apps?
Heat Apps, including Heat Live, Heat VOD and Heat VOD Ultra (only available on V2 Pro) are pre-installed apps on vSeeBox. It’s free with 2,000+ tv channels, 80,000+ movies and tv shows
What equipment do I need?
You just need a TV/monitor with an HDMI port and Wi-Fi/Ethernet network connected with vSeeBox. We recommend an over 15 Mbps network with Ethernet for smooth streaming.